Shipping Policy
At 【请替换：店铺名称】, we strive to provide a smooth and dependable shipping experience for every order placed on 【请替换：店铺域名】.
Order Processing
All orders are processed within 2–4 business days after payment confirmation. Please note that processing times may be longer during holidays, promotional events, or periods of high demand.
Shipping Time
Once processed, orders typically take 7–15 business days to arrive, depending on your location and the shipping method selected at checkout. Please be aware that delivery times are estimates and cannot be guaranteed.
Shipping Fees
Shipping fees are calculated based on your destination and are displayed at checkout before you complete your purchase.
Tracking Your Order
Tracking information will be provided when your order ships. Please allow some time for the tracking details to become active in the carrier’s system.
Shipping Delays
Occasionally, delivery delays may occur due to factors beyond our control, including but not limited to:
- Carrier delays
- Weather or natural disasters
- Customs processing
- Incorrect or incomplete shipping information
- Other unforeseen circumstances
International Orders
For customers outside the United States, any customs fees, taxes, or import charges are your responsibility unless otherwise stated.
Address Accuracy
Please ensure that your shipping information is complete and accurate before completing your order. We cannot be held responsible for delays or lost packages due to incorrect address details.
Returns and Refunds
We accept returns within 30 days of receipt. Customers are responsible for return shipping costs unless the product received is defective, damaged, or incorrect.
Refunds will be processed within 7–10 business days after we receive and inspect the returned item.
Order Cancellations
You may cancel your order within 12 hours of placing it by contacting our customer service team at 【请替换：客服邮箱】. After this window, we cannot guarantee cancellation as processing may have already begun.