Return & Refund Policy

Your satisfaction is important to us. We strive to ensure every customer has a positive shopping experience at 【请替换：店铺名称】.

Return Period

Customers may request a return within 30 calendar days of receiving their order.

Return Eligibility

To qualify for a return, items must meet the following conditions:

Unused and in original condition.
Included in original packaging along with all accessories.
No visible signs of wear, damage, or modification.

Non-Returnable Items

The following products are not eligible for return:

Used or damaged products.
Customized or personalized items.
Products marked as final sale.
Items missing original packaging or components.

Refund Process

Upon receiving and inspecting your returned item, we will notify you of your refund status. If approved, refunds will be issued to the original payment method used at checkout.

Please allow 5-7 business days for refund processing, although timing may vary depending on your bank or payment provider.

Damaged or Incorrect Items

If you receive an incorrect, defective, or damaged item, please contact us promptly at 【请替换：客服邮箱】 with your order details. We will assess the situation and work to provide an appropriate resolution.